Question 1

What is a digital business card?

Accepted Answer

A digital business card is a modern, eco-friendly alternative to traditional paper business cards. It allows you to share your contact information, social media profiles, and more through digital means, such as NFC technology or QR codes, eliminating the need for physical cards.

Question 2

How does Social Dot work?

Accepted Answer

Social Dot utilizes NFC (Near Field Communication) technology to share your digital business card.By tapping your Social Dot device against a compatible smartphone, your contact information and links are instantly shared, facilitating seamless networking.

Question 3

Does Social Dot need Wifi to work?

Accepted Answer

No, you do not need WIFI for Social Dot to work. However, the person that is tapping to your Social Dot will need to some form of internet connection to access the shared information.

Question 4

Does it work through my phone case?

Accepted Answer

Yes, Social Dot functions through most phone cases, including those that hold credit cards. However, cases with metal backings may interfere with the NFC signal.

Question 5

Does my social dot need charging?

Accepted Answer

No, your Social Dot will never need charging. They are designed for continuous use without the need for power. However, you should avoid exposing your Social Dot to magnets, as they can damage the internal antenna.

Question 6

Can I update my information after setting up my Social Dot?

Accepted Answer

Absolutely!You can update your profile information at any time through your Social Dot account.These changes are reflected instantly, ensuring your contacts always have your latest details.

Question 7

Does the Social Dot need to be placed on my phone?

Accepted Answer

No not at all, don't limit yourself or your business by just placing it on your phone. Think counter tops, laptops, cars, desks, registers, dining tables, the list goes on!

Question 8

Does the person I’m tapping need a Social Dot too?

Accepted Answer

Not at all, once they have tapped it will open an internet browser tab that will store all of your Social Dot information.

Question 9

How long does Social Dot last?

Accepted Answer

Social Dot will last as long as you take care of it! As long as its damage free and doesn’t take a trip through the washing machine, it will last as long as you have your Social Dot member page.

Question 10

Can I link apps or just websites?

Accepted Answer

Yes you can link apps, you just need to go to the App Store or google play, select the app that you which to have linked to your Social Dot, copy the link and add it onto your Social Dot.

Question 11

Can I control multiple Social Dots for my staff?

Accepted Answer

Yes! you can add multiple Social Dots to the one account for Admin/HR to control/monitor. For more information about corporate orders contact us at hello@socialdot.com.au.

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